Shipping policy

Shipping Policy

Thank you for shopping with Seven2Seven. Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing Time

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high‑volume periods (such as sales or holidays), processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3-7 business days

Delivery delays can occasionally occur due to carrier issues or customs processing.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Tracking information may take up to 24–48 hours to update.

Customs, Duties, and Taxes

Seven2Seven is not responsible for customs duties, taxes, or fees applied to international orders. All fees imposed during or after shipping are the customer’s responsibility.

Lost, Damaged, or Stolen Packages

Seven2Seven is not liable for packages lost, stolen, or damaged in transit. If your package is marked as delivered but not received, please contact the shipping carrier directly.

If your order arrives damaged, please contact us at seven2sevenco@gmail.com within 7 days of delivery with your order number and photos of the damage.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply to reship returned orders.

Returns & Exchanges

Please refer to our Returns Policy for information on returns and exchanges.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Email: seven2sevenco@gmail.com

This policy is subject to change without notice.